Privacy Policy

Introduction

At Asili Explorer Safaris, we are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information from you in several ways:

• Information You Provide: Name, email address, phone number, travel dates, destination preferences, and payment information when you make bookings or submit inquiries.
• Automatic Information: When you visit our website, we automatically collect information about your device, browsing actions, and patterns using cookies and similar technologies.
• Travel Proposal Data: Information you provide through our travel proposal form including destination knowledge, trip duration, budget, and personal details.
• Communications: Records of communications between you and our team regarding your safari bookings and travel inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process and manage your safari bookings and travel arrangements
• Provide customer support and respond to your inquiries
• Send confirmation emails, booking details, and updates about your trip
• Create personalized travel itineraries based on your preferences
• Send marketing communications (with your consent)
• Improve our website and services based on user feedback
• Comply with legal obligations and resolve disputes

3. Data Sharing and Disclosure

We may share your information with:

• Safari Operators and Lodges: Essential information is shared with our partner safari companies to arrange your accommodations and activities.
• Payment Processors: Your payment information is securely processed by third-party payment providers.
• Service Providers: We may share information with vendors who assist us in operating our website and conducting our business.
• Legal Compliance: We may disclose information when required by law or to protect our rights and safety.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for all data transmissions, secure payment processing, and restricted access to personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to opt-out of marketing communications
• Right to data portability

To exercise any of these rights, please contact us at hello@asiliexplorer.com.

6. Cookies

Our website uses cookies to enhance your browsing experience. We use essential cookies for website functionality, analytics cookies to understand how you use our site, and marketing cookies to show you relevant content. You can control cookie settings through your browser preferences. For more details, please see our Cookie Policy.

7. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised policy on our website and updating the "Last Updated" date above.