1. Who we are
Asili Explorer is a Tanzania safari and expedition business based in Arusha. This notice covers this website and the information you choose to share when contacting our team through the enquiry form, trip planner, email, or WhatsApp.
For privacy questions, contact hello@asiliexplorer.com or write to our team at Plot No. 8, Kaloleni Street, Arusha, Tanzania.
3. How your information is used
Your enquiry details help our team answer questions, discuss availability, and prepare a proposed itinerary. If you proceed with a booking, we may need additional information for the arrangements you request; those requirements will be explained during the booking process.
Avoid including passport numbers, payment card details, or sensitive medical information in the initial website enquiry. Discuss any necessary document or accessibility requirements directly with the team.
4. Sending an enquiry
Submitting a website inquiry sends your contact and travel details to our booking system and saves a request for our team. An inquiry does not confirm a booking.
Our booking team can access submitted inquiries in the protected admin dashboard. If you choose a WhatsApp or email link instead, the prepared message is passed to that service and is delivered when you send it there.
5. External services and links
Email, WhatsApp, and social media services process information under their own privacy notices. These services may operate outside Tanzania. Opening an external link takes you to a service with its own privacy practices.
Website hosting may process technical information, such as your IP address, request time, and browser details, to deliver pages and support security. The website can use Google Analytics when configured by Asili Explorer and accepted through the analytics preference notice. Analytics stays disabled until you accept it.
6. Keeping your information
Before submission, form entries are held temporarily in the page. Submitted inquiries are retained in our booking system and company correspondence so our team can respond and arrange your trip. Your browser may separately offer to remember or restore entries.
You can ask the team about the information held in relation to your enquiry or request its deletion. Some records may need to be kept to meet applicable legal obligations or resolve an existing booking matter.
7. Your choices and privacy rights
You may contact us to ask about your information, request access or correction, or raise a concern about how it is handled. Depending on the circumstances and applicable law, you may also request deletion, restrict or object to processing, or withdraw consent. We may need to verify your identity before providing personal information.
Tanzania’s Personal Data Protection Commission provides information about data protection rights and how to raise a complaint.
8. Updates and contact
This notice will be updated when the website’s information handling changes. The date shown above identifies the latest version. For a question or request about this policy, email safari@asiliexplorer.com with the subject “Privacy request”.